shoulder surfing attack

Shoulder Surfing Attack: What It Is?

Cyber security is an ever-evolving field, continuously challenged by malicious actors developing new techniques, tactics, and procedures to breach systems and unlawfully acquire confidential information. Human vulnerabilities remain a significant concern among these threats, often regarded as the weakest link in security protocols. A particularly alarming manifestation of this vulnerability is shoulder surfing, a deceptive technique posing a severe risk to data security.

Shoulder surfing is a pervasive social engineering attack in which the attacker discreetly observes an individual to acquire confidential information. This form of surveillance can occur in various scenarios, such as when a person is entering a PIN at an ATM or logging into their social media or online banking accounts. The simplicity of this technique makes it a persistent and pervasive threat. An attacker can access valuable data, such as passwords, PINs, or account numbers, by simply observing a person’s actions.

Let’s understand shoulder surfing in detail.

Shoulder Surfing

How does a Shoulder Surfing Attack Work?

Shoulder surfing attacks typically operate through a simplistic approach, relying on the attacker’s physical proximity to the victim. The attacker positions themselves strategically to unobtrusively view the victim’s device screen and input methods, such as a keyboard or keypad. The attacker discreetly records data as the victim enters or views sensitive information. Attackers may note down the information, often using simple notations.

However, more sophisticated attacks also employ optical devices such as telescopic lenses to observe the victim from a distance without being noticed. This approach increases the attacker’s range and minimises the risk of detection, making it a more covert approach.

It is important to note that specific attacks involving reading devices, such as skimming devices placed on ATMs or those where the hacker remotely views the victim’s screen, do not fall under shoulder surfing. These latter attacks are executed through electronic means rather than direct observation and are classified as remote attacks.

Tips to Protect Against Shoulder Surfing Attacks

Eliminate Passwords

Eliminating password-based authentication is the most effective way to prevent such attacks. Other alternatives, such as biometric authentication or security keys, can enhance the security of critical applications while eliminating the vulnerabilities associated with traditional passwords.

Add a Privacy Screen to Your Devices

Using a privacy screen on devices such as laptops and PCs can reduce the risk of data exposure. Privacy screens limit viewing angles, making it difficult for bystanders to see the information displayed. Some manufacturers offer glass protectors with integrated privacy features, providing both physical protection and data security.

Always Be Aware of Your Surroundings

Maintaining situation awareness is critical, especially in public places. Attackers often target individuals who appear distracted or unaware. Being mindful of your environment can help you identify potential threats and avoid inadvertently exposing sensitive information.

Use Biometric Authentication

Biometric authentication methods, such as fingerprint or facial recognition, provide an additional layer of security that traditional PINs do not. Unlike PIN entries, which attackers can easily observe, biometric inputs are unique to each individual and cannot be directly watched or replicated in the same manner.

Use Password Managers

Employing password manager applications can significantly enhance your security. Instead of creating and remembering complex passwords, a password manager generates lengthy, random strings for each of your accounts and securely stores them. When you need to log in, the password manager automatically fills in your credentials, eliminating the need to type anything. This method streamlines the login process and mitigates the risk of shoulder surfing, as your password remains hidden from view during entry.

Stop Using the Same Passwords

One of the most significant risks in cyber security arises from the habit of reusing passwords across multiple accounts. Many individuals use the same password for various platforms, which can lead to widespread vulnerabilities. If one account is compromised, attackers can easily access others, potentially exposing sensitive information across multiple services. To mitigate this risk, creating unique passwords for each account is crucial. This practice not only enhances security but also limits the impact of a breach on a single account.

Lock Your Device When You’re Not Using It

Lock your devices when not in use to protect against shoulder surfing and unauthorised access. Whether stepping away briefly or taking a longer break, securing your screen helps prevent unauthorised individuals from viewing sensitive information. When your device is unlocked, shoulder surfers can easily observe your screen and memorise any confidential data displayed.

Protect Accounts with Two-Factor Authentication

While strong passwords are essential for account security, implementing two-factor authentication (2FA) provides additional protection. 2FA significantly enhances security by requiring users to verify their identity through a second method each time they log in to their accounts. This second step can involve various forms of verification, such as biometric data (e.g., facial recognition or fingerprint scanning) or a one-time password (OTP) sent to your mobile device or email. By requiring this extra confirmation, unauthorised access to the account remains difficult even if a password is compromised.

Conclusion

Shoulder surfing exploits the simplicity of human behaviour to gather sensitive information. Whether through direct observation or the use of optical devices, the effectiveness of this attack lies in its unobtrusiveness. Understanding the mechanisms of shoulder surfing is vital for developing preventive measures and enhancing cyber security awareness, especially in environments where sensitive information is routinely entered.

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