The AI Accountability Gap: Why Human Judgement and Secure, Trusted Data Will Be Critical in 2027
By Bel Lloyd, Customer Success Lead at Amperity. AI accountability will become increasingly important in 2027 as brands expand their use of artificial intelligence. AI systems can now access sensitive customer information, trigger workflows, and take action across multiple platforms. These capabilities also raise concerns about data integrity, consent and responsibility when something goes wrong. For data, security and technology…