AI And Offshoring For Australian SMEs: Orbii And mySMB.com Partner
A new partnership between mySMB.com and Orbii aims to help Australian SMEs combine AI with offshore workers.
The AI and offshoring partnership for Australian SMEs comes as businesses face rising costs and skills shortages. It brings together mySMB.com and outsourcing specialist Orbii.
mySMB.com is an AI-first business productivity and community platform. Orbii is an Australian outsourcing and offshoring advisory and matching platform. Industry expert Ivan Trajkovski founded the company.
Together, the companies want to help SMEs reduce costs and improve productivity. They also aim to help businesses decide how to divide work between AI, local staff and offshore workers.
The partnership will help businesses identify which tasks they can give to AI. It will also identify which tasks need people and which work should remain in Australia.
Orbii founder and CEO Ivan Trajkovski said Australian businesses are entering a new era. He said success could depend on how well companies combine local employees, AI and global talent.
“Everyone is talking about AI replacing jobs, but that is only half the story,” Trajkovski said.
“The real opportunity for small business is learning how to use AI and global talent together.
“AI can do extraordinary things, but businesses still need people to manage customers, solve problems, make decisions, build relationships, and get things done.
“For the first time, a small Australian business can potentially access technology and skilled people from around the world that were once largely the domain of major corporations.”
AI And Offshoring Are Changing The Small Business Workforce
Small and medium businesses continue to face higher operating costs. Wages, office space, superannuation and recruitment all add to the pressure. Skills shortages can make hiring even harder.
Trajkovski believes these pressures are changing how business owners think about their workforce. Not every role needs someone in the same office or even the same country.
“An Australian business might have its leadership and customer-facing people here, use AI to automate repetitive processes and engage talented people overseas for administration, finance support, technology, marketing or other functions,” he said.
“This approach isn’t about replacing the Australian workforce, it is about giving smaller businesses access to capacity they simply may not otherwise be able to afford.
“We will help businesses work out the right mix and solution. This will involve deciding how much of the business’ operations are undertaken by AI and humans, local or offshore. This is about working out the smartest combination for the business.
“For a long time, large businesses have had the ability to access advice and resources to make this possible. We are now making this a reality for smaller businesses too. We are effectively strapping a rocket to SMEs all over the country, and they are going to love the ride.”
Taking The Confusion Out Of AI And Offshoring
AI and outsourcing can be difficult for small business owners to navigate.
Thousands of AI products compete for attention. The global outsourcing industry also includes many countries, providers, employment models, and services.
The partnership aims to make those choices easier.
mySMB.com provides SMEs with practical AI tools, education and business support. Its services include Workspace, AI Studio, myAcademy, mySMB.com Community and Marketplace.
Orbii helps businesses identify work they could outsource. It also helps them understand offshore models and find suitable providers and global talent.
“For us, this partnership is about helping SMBs build capacity and capability without adding unnecessary complexity,” mySMB.com Business Development Executive Max Jones said.
“The right combination of AI, technology and global talent can help businesses do more with the resources they have.
“Working with Orbii gives the SMB community access to practical, trusted guidance so they can make informed decisions and grow with confidence.”
AI And Offshore Talent Are No Longer Just For Big Business
Trajkovski has more than 20 years of experience in outsourcing. He said knowing where to start has long been a major barrier for SMEs.
“There is extraordinary talent around the world, but finding a person on the internet and hoping it works out isn’t an outsourcing strategy,” he said.
“Businesses need to understand what they should offshore, where they should offshore it, what it should cost, which provider or model is appropriate, and how that person or team will work with the Australian business.
“What excites me about this partnership is that we can put that expertise directly in front of Australian SMEs while mySMB.com helps them understand and adopt AI.
“You don’t need to be a multinational anymore to build a global workforce.”
Orbii also operates a register of offshore service providers. Businesses can use it to compare providers, services, locations, and capabilities.
The partnership gives mySMB.com members access to outsourcing education and practical guidance. They can also use Orbii’s expertise alongside mySMB.com’s existing AI tools and business resources.
Trajkovski believes the right mix of AI, local employees, and global talent could give businesses an advantage.
“Small business owners are constantly being told to do more with less. Our partnership shows them how,” he said.
“AI gives them leverage, global talent gives them capacity, and putting the two together properly enables them to completely rethink what a small business is capable of achieving.”
About mySMB.com
mySMB.com is an AI-first platform designed to help small and medium businesses work smarter, strengthen their capabilities, and compete in a rapidly changing market. Through its connected Workspace, mySMB.com Community, learning resources and AI-powered tools, mySMB.com brings business information, practical support and automation together in one place. Visit: mysmb.com.
About Orbii
Orbii is an offshoring one-stop shop for any Australian business considering outsourcing or offshoring.
Founded by outsourcing expert Ivan Trajkovski, Orbii provides independent advice on how to outsource successfully, which business functions to offshore and how to avoid common risks and costly mistakes. Its experienced team can help businesses plan, facilitate and organise their offshore arrangements from initial enquiry through to implementation.
Orbii also offers the world’s first comprehensive register of offshore service providers. Like Finder, the platform lets businesses explore and compare providers, services, locations, and capabilities in one trusted place.
Combining intelligent matching technology with more than 20 years of industry experience, Orbii connects businesses with suitable, high-quality and affordable talent around the world.
Based in Melbourne, Orbii’s mission is to remove the guesswork from outsourcing and help businesses source, save, and succeed through trusted global talent. For more information, visit orbii.co.